Unity Housing Support Referral Process

To those in need we offer a complete support service with the aim of giving your tenancy the best possible chance of success and help put you on the road to a secure and safe lifestyle.

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1. Referral into Unity Housing project Coordinator

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Referral to be accepted from Local authorities or other relevant groups or bodies suitable to identify support needs of those being referred.

In order to make a referral, please complete our referral form below or contact us and request our referral template. We are always happy to discuss the criteria for making a referral. Referrals to be received by email to info@unityhousing.co.uk, telephone or by the online form below.

2. Triage process to identify potential housing options

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Internally, the Unity Housing Support team will cross reference the referral to available property stock and allocate a worker to process the application and tenants support requirements.

3. Referencing process commence

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The allocated worker will complete the necessary reference checks for the tenant, these can include references from local authority /charity, previous landlord, current employer, support worker.

4. Interview with applicant to determine suitability and qualify information provided

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Once a referral has been reviewed and initial contact and checks have been made, a member of the management team will then interview the individual referred to ensure their suitability and engagement with the provision being offered to them. Once the outcome of the interview has been considered and eligibility has been confirmed, we would then make an offer to the individual.

Referral Eligibility

We work with many groups of clients. Our remit is to aid those who have low – medium support needs and whose risk level is also low. In order to be eligible for our services any given referral must:

Be made by a local authority, organisation or body, who are well suited to assess the support needs and risk for the client they refer

Have a clearly identified low – medium support need

Be of low risk level

Be eligible to rent in the United Kingdom and have recourse to claim welfare benefits

Be willing to work with and engage with the support provided by Unity Housing Support

Be willing to engage with other responsible organisations involved in their care, i.e. drugs or alcohol services

Be age 18 or above

Have basic living skills and be identified as Semi-Independent

Referral Form

Name of Referrer:

Contact Number:

Organisation:

Email Address:

Date of Referral:

Has the tenant consented to the referral?

Yes

First Name:

Surname:

Contact Number:

Date of Birth:

National Insurance Number:

Email Address:

Gender:

Nationality:

Current Address (If they have one):

What form of accommodation is the client currently staying in? i.e. hostel, supported living, etc:

What kind of accommodation is the client looking for?

Please explain why your client needs support? Please give as much information as possible about their current circumstances and support needs in the box below.

Please identify any areas of independent living your client needs support with. Please provide as much information as possible:

Managing their finances:

Maintaining the property, to keep safe and homely:

Accessing health and wellbeing services:

Administration; completing paperwork, forms etc:

Social contact:

Accessing employment, education or volunteering:

Assistance with attending appointments:

Are they currently working with any other organisations? If yes, please provide names and contact details:

Source of income (Universal Credit, Employment etc) and how much from each per month?

Do you feel the tenant is ready for living semi-independantly?

Do you feel the tenant is safe to work with in a lone working environment?

On a scale of 1-10 with 1 being low and 10 high, how would you rate the level of your clients support needs?

For the attention of the client:

We need to obtain and share information about you from, and with a number of organisations or agencies to enable us to assist you effectively.

In order to help you to access housing and support services, we need your consent to access information about you from other agencies such as; Housing Benefit, Your GP, etc.

Information that you provide to Unity Housing Support will need to be shared with the services that we will use to assist you.

In order to ensure your safety and the safety of others we will always complete a risk assessment which can and will be shared with any services that we will use to assist you.

Information will only be shared on a need to know basis, where there is a specific and legitimate reason to disclose relevant information.

Please confirm:

I have checked the information on this form and agree that it is accurate.

Name:

Date:

Witness Name:

Date: